Five
by Five FREE upgrade for previous
version REGISTERED users
A
new version of Five by Five is out! Make
sure you get the version that looks like the new version above BEFORE
trying to upgrade.
Good news!
Registered users of previous versions of Five by Five are entitled to
NO COST upgrades to the current version.
If your
registration code looks like this:
XXXX-XXXX-XXXX
then you
have an old version and should upgrade. If you haven't done so already,
download the new version of the software from www.HamExam.com.
If your
Five-by-Five registration code looks like this:
X-XXX-XXXX-XXX-XXXXX
then you
already have an unlock code for the latest version, and there's no need
for you to do the steps below.
To
upgrade to the current version, SUBMIT A TICKET VIA OUR
HELPDESK SYSTEM containing
the following:
- You
must include: Your name, address, phone number, and email
address (current and one you had when you registered previously,
if different).
- It
would be very helpful if you also included: Your old registration
code(s). Also, proof of purchase information is helpful as well.
PLEASE
DO NOT FORGET TO INCLUDE YOUR PHONE NUMBER, EMAIL ADDRESS, AND POSTAL
ADDRESS IN YOUR EMAIL. If you do not include these, unnecessary
delays in processing your upgrade request can occur.
From there,
it may take up to a few days for us to get a new code out to you. Your
patience is mucb appreciated--we are a small shop and it is vacation season.
If you don't hear back from us in a reasonable time, please send a follow-up
inquiry email. As always, we will try our best to please.
|